MITS delivers its application services using the on-demand—or software-as-a-service (SaaS) model. The application services have been designed from the ground up for multi-tenancy, and the underlying technology platform has been architected for scalability, configurability, reliability and ease of integration with external systems.
MITS application is based on an n-tier component-based architecture.
- The MVC-based presentation layer separates the presentation from the application logic, allowing MITS to customize the user interface for every customer without any code changes.
- The application layer, built using a standards-based J2EE framework, supports workflow, event management, and integration with external systems using XML and SOAP. It is highly scalable and supports very high transaction volumes.
- The applications, built as independent products, are integrated in a service-like model using Java APIs.
The architecture includes an Apache Web server, JBoss, and My SQL database server. Server clustering ensures high availability and continuous service by moving processing to another server in the event of a failure. BusinessObjects tool is used for reporting.
Security is a fundamental design criteria of every multi-tenant infrastructure, and MITS’s highly robust security is enforced at four levels: physical (or infrastructure), domain, application, and data. MITS offers customers the ability to employ role-based security and access control.
Integration with Enterprise Applications, carriers and other parties of Human Resources and Benefits Administration transactions provides end-to-end visibility of Employees information. To ensure compatibility, MITS accepts messages in a variety of common formats (XML, CSV, flat file) and protocols ( HTTPS, FTP). To provide timely processing of these messages, MITS uses guaranteed-delivery, store-and-forward technologies to complement on-demand synchronous messaging. All messaging transaction details are available for review.